The future of
healthcare & medical devices
is still human.
We work with healthcare organizations and medical device makers to build good products and systems, where intuitive design, evidence-based usability, and regulatory compliance reinforce each other. We help you ask the hard questions about usage, risk, and failure and build the answers into your product from the beginning.
Our Services
Healthcare
User Experience
Healthcare companies waste billions on systems that make doctors fumble and patients frustrated. We fix that. We design healthcare experiences that actually work for the people using them, because good UX isn't a luxury feature in medicine anymore. It’s a necessity.
Medical Device Human Factors
Clinicians, patients, and caregivers shouldn't have to think about how to use your device. They should be focused on diagnosis, treatment, and care. We design medical devices that are safe, usable, and intuitive, so your users can focus on what matters and your device earns the trust it deserves.
Regulatory
Support
Whether you’re trying to align yourself with CMS or seeking FDA clearance, we’re here to help you create the systems and reports that resonate with regulators.
Our Team
Danielle Cooley thinks the things we build should make our lives easier, not harder. She has been working in design research and strategy for more than 20 years and founded her bespoke consulting practice in 2009.
She has a BE in Biomedical and Electrical Engineering from Vanderbilt University and a MS in Human Factors in Information Design from Bentley University.
Our wide network of partner practitioners draws from a diverse set of experiences in a variety of industries, including higher education, enterprise applications, medical devices, financial services, and social media. They offer niche expertise in such areas as accessibility, quantitative research, visual design, analytics, and more.
Our Values
People first. Ours and yours. Being true to all of the people involved and their intersectional identities yields the best results.
Integrity in all things. We are truth-finders, and we come to those truths ethically, honestly, and with appropriate rigor.
Roots in research. Our practice was born with a research focus, and we believe great products and experiences are built on a solid foundation of research.
Diversity is strength. Variety in our consultants’ backgrounds and client domains invigorates the practice and enhances the quality of our work.
Commitment to the field. We remember how we got here and are determined to pay it forward, sharing our learnings with the larger professional community.
Our Clients
Danielle is that person who will tell you if you have a piece of food stuck to your face. But instead of your face, she's looking at your business. If you prioritize client experience in your business, you need Forge Harmonic in your life.
Alexandra Meeks, Esq., CEO, Acorn Law
What stood out most was Danielle’s ability to translate user feedback into clear, practical insights. She identified not only usability issues, but also broader questions around customer expectations, product research, communication, and conversion paths.
Dmitriy Zhitomirskiy, Marketing Manager, Master Bond
Forge Harmonic’s expertise in user experience and customer research was truly remarkable and profoundly impactful for our organization
Danielle's involvement was a game-changer; her expertise ensured that our investment was well-spent.
Kathryn Mikkelsen, MBA, Executive Director, Vasculearn Network
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